Make Buying From You Easier For Your Customers

Effective Marketing Built For Your Customer, Not Your Business

Prospects Are Hesitating. Leads Are Slipping Through. Your Brand Isn’t Sticking.

Customers don’t announce these issues. They quietly drain revenue every day.

  • Prevent Distrust Before They Leave

    Does your website turn customers away before you even knew? Three out of four customers judge a business’ credibility on their website. If it loads slowly, feels outdated, or is difficult to use, they leave — without telling you why. We identify and fix critical gaps that silently lose you money.

  • Missed Calls are Missed Customers

    When 68% of customers won’t call back if they don’t get through the first time, every missed call costs more than you think. While you’re busy running the business, calls go unanswered — and opportunities disappear without a trace. We help you serve customers instantly, without pulling you away from what actually grows your business.

  • You’re Paying for New Customers While Losing Old Ones

    Past customers are your lowest-cost, highest-trust source of revenue — yet most businesses ignore them and spend more on ads instead. We help you turn forgotten customers into repeat buyers without increasing ad spend.

Growth feels complicated when the pieces aren’t working together.
That’s why we follow a simple, proven order — fixing what matters first, so everything else works better.

  1. Help Customers Choose You

If your website feels outdated, confusing, or hard to trust, customers leave before you ever hear from them. We start by fixing the foundation to make it easy for people to understand your value and take the next step.

2. Capture Every Opportunity Without the Chaos

More growth shouldn’t mean more stress. We help you handle calls, messages, and questions automatically, so customers get fast responses without pulling you away from running the business.

3. Turn Past Customers Into Repeat Revenue

Instead of spending more to chase new leads, we help you reconnect with customers who already trust you — increasing revenue without increasing ad spend.

In short:
We remove friction.
We lighten your workload.
We help you grow from the inside out.

Once those pieces are in place, scaling becomes a lot simpler.

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Where Customers Quietly Drop Off — And You Never Hear About It

Most lost revenue doesn’t come from obvious failures.
It comes from small moments where customers hesitate, get tired of waiting, or forget about you entirely.
Here are the most common places it happens.

  • Have you ever gone to a website and felt unsure, even though nothing was obviously “wrong”?

    Customers feel that too.

    They don’t analyze fonts or layouts. They just sense friction, and leave.
    Broken links, cluttered pages, slow load times, or small inconsistencies quietly signal risk.

    42% of users leave because a site doesn’t function the way they expect. And once trust breaks, they don’t come back to explain it.

    See What Customers See — Get a Free Website Audit

  • Most owners don’t lose customers because they don’t care. They lose them because there’s too much happening at once.

    Calls go unanswered.
    Messages pile up.
    Follow-ups get delayed.

    And when 68% of customers don’t call back after missing you once, those moments add up fast — even though you never see them happen.

    Find Out What You’re Missing — See Automated Support in Action

  • Most businesses pour money into ads to stay visible — while past customers quietly fade away.

    Those customers are:

    • Easier to convert

    • More likely to buy again

    • More profitable over time

    People don’t leave because they’re unhappy.
    They forget. They get busy.

    A simple reminder often brings them back far sooner than waiting for another ad to work.

    Turn Past Customers Into Repeat Revenue

Most businesses don’t fail because they didn’t run enough ads.
They fail because customers couldn’t understand them, trust them, or reach them when it mattered.

B&T was created to fix that.

WHY B&T

We focus on the fundamentals that actually make you progress — clear messaging, credible websites, and systems that support real customer behavior. Ben and Tyler built B&T to work alongside local service providers, offering honest guidance and practical solutions that help businesses grow without burning out.